YOUR E-REPUTATION WITH SPELLA
WATCH YOUR E-REPUTATION
You run a hotel? a restaurant? a museum? a tourist attraction?
As you know, your customers leave opinions that impact your e-reputation.
With the Spella application, you will be able to track day after day the evolution of the opinions left on internet about your venue.
With our expertise and exclusive technologies, detect, listen, analyze and decide with more precision, taking into account the opinion of your customers.
We collect for you daily all the reviews written in more than 90 languages.
Our technology allows us to be more relevant and to go back in time.
The Spella application is your e-reputation dashboard.
Spella displays the reviews that you receive, translates them for you, exports the most important topics for your customers.
The Spella application tells you which topics are rated higher and lower.
You can view them by source, by period or by notes.
You run several venues? You can consolidate your groups e-reputation and/or analyse the reputation of each of your venues.
Also follow your competitors and analyse their strengths and weaknesses.
Spella notifies you with an alert when your establishment receives a negative comment in order to react as quickly as possible.
You can also use your Spella dashboard on the web from your computer.
The Spella application will become an essential tool in the management of your venue.